Social media

Social media is an essential tool for your business and provides a near-instant opportunity to connect with your customers (and vice-versa). Market products, promote your brand and foster new business. Answer questions, obtain feedback about customers’ experiences, either directly, or indirectly.

Speed and convenience are two huge benefits of social media versus conventional email and print.

An active presence on social media establishes trust and an 'always available' stance when it comes to customer support. These days, quality customer support, in particular, is more crucial than ever and should be placed squarely alongside the product itself in terms of importance.

Praise and negative feedback left by customers on public social media should always be responded to swiftly and professionally. This serves to increase transparency and impact interactions in the most positive way.

Getting started

Go to Online store → Themes → Customise

Then Theme settings → Social media

Here you will see the following configurations to customise your social profiles.

• Share on Facebook

• Tweet on Twitter

• Pin on Pinterest

• Enable sharing

The options, when checked, allows your site to generate a preview of the page when shared on social media platforms.

Your theme is capable of integrating the following hugely popular Social media channels:

• Twitter

• Facebook

• Pinterest

• Instagram

• TikTok

• Tumblr

• Snapchat

• YouTube

• Vimeo

By default, social media profile URL's are blank. When you add your profile URL i.e https://facebook.com/shopify the corresponding social icon logo will appear in the footer.

Save your changes and your done!