> For the complete documentation index, see [llms.txt](https://koding-themes.gitbook.io/theme-support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://koding-themes.gitbook.io/theme-support/theme-settings/social-media.md). # Social media Social media is an essential tool for your business and provides a near-instant opportunity to connect with your customers (and vice-versa). Market products, promote your brand and foster new business. Answer questions, obtain feedback about customers’ experiences, either directly, or indirectly. Speed and convenience are two huge benefits of social media versus conventional email and print. An active presence on social media establishes trust and an 'always available' stance when it comes to customer support. These days, quality customer support, in particular, is more crucial than ever and should be placed squarely alongside the product itself in terms of importance. Praise and negative feedback left by customers on public social media should always be responded to swiftly and professionally. This serves to increase transparency and impact interactions in the most positive way. ### Getting started Go to `Online store` → `Themes` → `Customise` Then `Theme settings` → `Social media` Here you will see the following configurations to customise your social profiles. * Share on Facebook * Tweet on Twitter * Pin on Pinterest * Enable sharing The options, when checked, allows your site to generate a preview of the page when shared on social media platforms. Your theme is capable of integrating the following hugely popular Social media channels: * Twitter * Facebook * Pinterest * Instagram * TikTok * Tumblr * Snapchat * YouTube * Vimeo By default, social media profile URL's are blank. When you add your profile URL i.e the corresponding social icon logo will appear in the footer. Save your changes and your done! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://koding-themes.gitbook.io/theme-support/theme-settings/social-media.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.